Help and support
How can we help?
Send the details once. Your request goes to the support inbox with a reference number, and the reply comes back to the email address you give us.
What happens next
- 1Your request is saved with a reference number you can quote later.
- 2A person reads it and replies by email. We never reply inside the app.
- 3If we need more detail, we ask in that same email thread.
Faster on your own
Keep out of your message
Passwords, payment-card numbers, and government identification. Support never needs them, and we will ask you to resend without them.