Cancellation and Refunds

New subscriptions require configured Stripe billing and an enabled payment-event processor. When those are unavailable, the app blocks new purchases. Existing customers may still have access to the Customer Portal for subscription management and cancellation.

Card information is entered on Stripe-hosted Checkout or Customer Portal pages. Job Finder does not store full card details.

Manage billing opens the Stripe-hosted Customer Portal. A user can update payment details, view invoices, change plans, or schedule cancellation at the end of the current billing period. A canceled billing access state keeps history readable but stops new external work.

There is no self-service refund route in the application. Any real refund eligibility, timing, contact process, jurisdiction-specific rights, and non-refundable items require a production policy decision and professional legal review.

Verified Stripe refund or dispute webhooks can revoke unused credits attributed to that payment. New processing records the actual unrecovered quantity; older partial refunds whose requested recovery was not recorded are shown as unknown. The app does not infer entitlement from a browser redirect.